Privacy Policy

Your privacy is important to us. This Privacy Policy is where we explain to you what personal information is collected when you visit our site, how it is collected, how we may use that information, where we store it, how long we store it for, and how we protect it. We will also explain your rights in relation to your personal information.

Please read the following carefully to understand our views and practices regarding your personal information and how we may collect it and treat it.

Who we are

We are Daccel. Our website address is: https://daccel.tech.

But, for the purposes of this Privacy Policy, it’s just easier if we refer to ourselves as “we”.

What this privacy policy governs

This Privacy Policy applies to our site, daccel.tech and any other services that we may provide to you through our site (we’ll just call these “our services” for short).
In the context of this Privacy Policy “personal information” means information which, on its own or in combination with other information, can be used to identify you, in particular by reference to an identifier such as your name, your address, or location data. Provided that you consent to us collecting your personal information when you visit our site then this Privacy Policy will govern how we may use that personal information.

How you consent to us collecting your personal information

When you visit our site you should see a pop-up at the bottom of your screen directing you to this Privacy Policy and our Cookie Policy.
By clicking or selecting the “I Agree” button that appears in the pop-up then you are demonstrating to us that you are freely giving us informed and specific consent for us to collect and process your personal information for the purposes specified in this Privacy Policy and you are accepting and consenting to the practices described.

If you do not click or select the “I Agree” button that appears in the pop-up at the bottom of your screen then we will endeavour to not collect your personal information – this is subject to the caveat below.

If you do not see a pop-up at the bottom of your screen then you may have already accepted our Privacy Policy and our Cookie Policy. You may also be using a pop-up blocker or similar tools that may prevent this policy from being brought to your attention. Please ensure that any pop-up blockers are disabled when you use our site. We cannot be held liable to you if you use pop-up blocks or similar tools that prevent us from complying with our obligations under the legislation.

Caveat: Even if you do not click or select the “I Agree” button there is still some information that we may automatically collect about you – this normally isn’t personal information but rather technical information sent by your device and used to connect your computer, tablet, or mobile device to the Internet, including your browser type and version, the time when you visit our site, your time zone setting, certain browser plug-in types and versions, operating system and platform. This type of information is sent by you to our site automatically and it isn’t something that we can prevent. We only use this information to administer our site including troubleshooting, load testing, traffic throughput, data analysis, performance testing, and for anonymised research and statistics purposes that we only use internally.

We will only hold your personal information as detailed in our Retention Policy.

Information we may collect

If you consent to us collecting your personal information then we may process the following data about you:

Information you give to us:

You may give us personal information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you may provide to us when you register to use our site, subscribe to our services, search our site, participate in any discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site.

The information you give us may include:

  • Your name;
  • Address;
  • E-mail address;
  • Phone number; and
  • IP address.

    Information we collect about you:

When you visit our site we may collect information about you, including which pages you have visited (including date and time) which services and pages you viewed or searched for, page response times, download errors, files downloaded, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from a page and any phone number used to call our customer service number.

The purpose of this information is to allow us to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, improving our site to ensure that content is presented in the most effective manner for you and for your computer, and as part of our efforts to keep our site safe and secure.
Information you may pass to third-parties outside our control:
On many of the pages on our site you will see ‘social buttons’. These enable you to share or bookmark pages on our site. These may include buttons for: Twitter, Instagram, Facebook or other social features.

In order for us to implement these buttons on our site and connect them to the relevant social networks and external sites, there are scripts that are executed from domains owned by third-parties and outside of our control.

You should be aware that these sites are likely to be collecting information about what you are doing all around the Internet, including on our site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting our site, and the specific pages you are on, even if you don’t click on the button but are already or automatically logged into their services, like Google and Facebook.

We recommend that you check the respective policies of each of these sites to see how exactly they use your personal information and to find out how to opt out, or delete, such personal information.

How we may use your personal information

When you give us your personal information then we may use it to:

  1. Carry out our obligations from any contracts entered into between you and us and to provide you with information that you request from us.
  2. Provide you with information about our company or our services.
  3. Ensure that content from our site is presented in the most effective manner for you and for your computer.

    If you provide us with your e-mail, telephone or mobile number then we may contact you by these electronic means (e-mail or SMS). However, we will not use your personal information for marketing purposes without your express consent.
    If you do not wish to receive any information by electronic means then please get in touch with us.

    Marketing:

    If you opt-in to receive information about us then, depending on what personal information we hold about you, we may decide to contact you via:
  • E-mail;
  • SMS;
  • Telephone or
  • Post.

    You may opt-in to receive general information about Daccel or we may ask you to opt-in on a case by case basis.

    We will do our best to let you know what method or methods of communication we will use. Don’t forget, you can always opt-out from receiving communications from us after you have opted-in or you can tell us that you only want to receive communications in a particular manner, or about a particular element of the company or the services that we offer. Depending on the type of campaign we might give you the ability to select how you would like to be contacted but this might not always be possible due to technical issues.

    If you opt-in to receive communication then we may need to pass your personal information to select third parties who are responsible for facilitating communication with you on our behalf. For example, we may need to pass some of your personal details if you wish to be contacted via SMS because we need to partner with a third party business to provide us with this ability.

    At present we do not use any third parties for any of our campaigns and if that were to change, we would update our Privacy Policy. If you hear from an organisation about Daccel, it may well be that we are using that service on a one-off basis – in which case, we will let you know. If you are unsure then please get in touch with us.

    The purpose of opting into receiving communications from us is to help us better understand you, engage with you, share details about the services we can offer, and to assist us in providing the types of communications that you wish to receive from us. We will not knowingly sell your personal information for marketing purposes or pass your personal information to third parties.

    If you are receiving communications from us in error or you have opted-out then please get in touch with us and we apologise for any inconvenience caused.

Disclosure of your information

Please remember that our Cookies Policy covers matters such as using your personal information for analytics purposes.

In some cases we may disclose information about you with select third-parties:

  • We may anonymise and aggregate your information with other users (for example, we may track that 500 men aged under 20 have clicked on a specific page on our site on any given day). We may use such aggregate and anonymised information to help reach a particular target audience or understand who uses our site.
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you or providing you with services.
  • Debt collection agencies where you have breached a condition of any contract entered between us and you.
  • If we or substantially all of our assets are acquired by a third party, in which case personal information held by us about you may be one of the transferred assets.
  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce any agreements with you, or to protect our rights, property, or safety of our pupils, our employees, or others.

Where we store your personal information

All personal information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.