Maintenance of the Ponimau website

About what
This case study discusses the technical support of the website for "Ponimayu," a company that provides a corporate wellness platform with employee support programs. Our agency handles various tasks to improve the functionality and usability of the site, built on the WordPress CMS.
Problem
"Ponimayu" approached our agency for technical support of their website. The platform required regular updates, the addition of new functionalities, and the resolution of ongoing technical issues to ensure stable operation and meet the needs of corporate clients. Prior to contacting us, the company faced difficulties in maintaining and developing the site, which slowed the implementation of new features and reduced the efficiency of the resource.
Target
The goal of our collaboration with "Ponimayu" was to provide reliable and prompt technical support for their website. We aimed to enhance the platform's functionality, implement necessary tools to improve user convenience, and ensure the stable operation of the resource. Special attention was given to integrating new services and plugins, as well as developing unique components to meet the client's needs.

What was done

Analytics

During the analysis phase, our team conducted an audit of the current state of the site and its functionality. We examined the company’s needs and identified key areas for improvement. An analysis of existing plugins and components was carried out to determine their effectiveness and potential for optimization. We also reviewed the client’s requests for new functionalities, which allowed us to create a clear action plan for subsequent development and implementation of necessary solutions.

Site Maintenance

In the site maintenance phase, our team completed numerous tasks aimed at enhancing functionality and integrating new features. One of the primary tasks was adding a second domain for redirecting traffic from advertising campaigns, which enabled more effective attraction of new users. We also created a component for sending user requests to a specified email, improving client interaction with the service and increasing the responsiveness to inquiries.

For the convenience of site administrators, we installed a plugin that displays test form submissions in the admin panel, simplifying the monitoring and management of received information. A significant task was the creation of a unique testing tool based on Elementor. This tool allowed the client to independently create and configure various types of tests, expanding the platform’s functional capabilities and enhancing the user experience.

The collaboration between “Ponimayu” and our agency ensures the stable and efficient functioning of the site. Quick response to requests, completion of various tasks, and the addition of new functionalities improve the user experience and enhance the platform’s efficiency. Our efforts make the “Ponimayu” website a reliable tool for supporting the employees of corporate clients, meeting high standards of quality and convenience.

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